Legal Access Depends On Local Law
Our Legal position is simple: access to an account, lobby content and wallet functions depends on local law and the rules that apply to your location. You are responsible for checking whether using these services is permitted where you are before creating or continuing an account.
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We may request clear account details and phone verification before access, and we may pause a request when information does not match the account record. Payment references can include DANA, OVO, GoPay, QRIS, bank transfer or virtual account details, but a payment record does not change
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your legal obligations. If you are in Indonesia, use the policy contact route before opening an account when you are uncertain about eligibility. We can explain our process, but we cannot replace advice from a qualified local adviser.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.